PLEASE READ BEFORE MAKING AN APPOINTMENT

• Financial assistance is only allowed two times per year

• Food assistance is allowed 4 times per year

• We will consider utility assistance from Alabama Power or Spire.

• Utilities must be on and all deposits, reconnect fees, establishment fees, and previous location service must be paid in full before consideration

• The person whose name is on the bill must be present when requesting assistance, not a third party.

• Our goal is to try to keep your utility services on - if we cannot do that then we will not be able to assist at this time with a partial payment.

• If you have received any other utility assistance within the last 6 months you do not qualify for assistance with us

Food/Utility Appointment: Bring ALL of the following documents:

1. Valid Driver's License or State Issued ID

2. Social Security or birth certificates for all household members

3. Proof of employment or loss of employment: last pay stub within last 90 days. Social Security income does not qualify you for utility assistance.

4. Current Alabama Power bill you are requesting assistance for

Food Only Appointments: Bring identification for all household members.

Para asistencia in espanol : Email Geovanny.Valverde@servingyou.org